Cobalt

Based in Alexandria, Virginia, Cobalt has been focused on helping associations, non-profits and certification boards since 1996. Cobalt has worked with 100’s of customers to help drive revenue, increase internal efficiency and offer value-added services.

The mission of nearly all credentialing organizations is to promote excellence in their field. A certification program is one method of ensuring high standards. The Cobalt Certification Management Suite (CCMS) is unique because it was built specifically for the specialized needs of certification boards and embraces the customer relationship management (CRM) concept. The CRM concept is the idea that in order to grow a certification program and ensure its certificants meet the continually changing demands of their profession, the organization must be able to build and track strong, well-defined relationships with its certificants and then extract tangible/usable information from the data it collects. CRM software provides a formal structure for organizations to implement the CRM concept. This means it is far more than a database to manage credential information; it delivers the tools to communicate efficiently, market your programs, raise funds, involve committees, host events, build opportunities and fulfill the mission of your organization.

CCMS is a flexible platform that provides secure, central data storage and adapts as requirements change and programs evolve. It provides the tools to automate tasks and streamline workflow to alleviate much of the paperwork and manual processes involved in processing applications and renewals. It includes a web portal which provides program participants and other external partners access to many services online including profile updates, exam applications, renewals, payments, status reports, etc. without the need for staff involvement. These features greatly improve staff efficiency and enhance the experience for the program participants.

CCMS is a system that you own; resulting in a significant return on investment when compared to the ongoing expenses of leased systems and pay-per-applicant models. Cobalt’s solution can be securely hosted and supported by Cobalt for worry-free performance or maintained entirely in-house by the client’s own IT resources if desired. This complete flexibility means your data, one of the most valuable assets of your organization, is never “held hostage” and out of your control. It also means the system adapts to work the way you do, not the other way around. In addition, it is designed to be easy to integrate with your other business systems and partners such as accounting packages, association management software, education providers, computer-based testing vendors, etc.

For more information about Cobalt and the Cobalt Certification Management Suite visit our web site www.cobalt.net or give us a call to see how we could help and arrange a personal demonstration.