Dr Deirdre Knapp
Vice President, Assessment, Training, and Policy Studies

Phone: (703) 706-5662

Human Resources Research Organization (HumRRO)
66 Canal Center Plaza, Suite 700
Alexandria, Virginia

Contact:

Phone: (703) 549-3611
Fax: (703) 549-9025

 

 

Additional Contact:

Dr. Shonna Waters
Senior Scientist

Phone: (703) 706-5628

CMSHuman Resources Research Organization (HumRRO)

The Human Resources Research Organization (HumRRO) was founded in 1958 and currently has roughly 135 full-time staff. We are a non-profit organization specializing in R&D supporting testing programs used in government, education, industry, and the non-profit community. In addition to our work in certification and licensure testing, we develop tests and measures used for large-scale employee selection, promotion, and performance appraisal systems. HumRRO also provides R&D and consulting services related to a wide range of other areas associated with the improvement of individual and organizational performance, including training development, survey research, and program evaluation. We enjoy a strong reputation for quality work in multiple arenas.

HumRRO staff members are excited, engaged in each new challenge, and bring top-notch quality to our work. For our certification clients, we generally have small teams led by a Ph.D. or Master’s-level project director who is directly involved in all aspects of the work.

HumRRO provides the following services to our certification clients:

  • Conducting job analysis studies
  • Designing and validating a wide variety of test types (e.g., multiple-choice, live and computer-based performance tests, situational judgment tests, oral exams)
  • Creating item banks and associated test maintenance processes
  • Setting performance standards
  • Developing test administration protocols
  • Training test administrators and assessors
  • Scoring assessments and providing candidate feedback
  • Developing study guides
  • Conducting psychometric studies
  • Conducting independent program audits

HumRRO is a results-oriented organization characterized by competence, objectivity, professionalism, integrity, energy, and commitment.

Learn more by contacting us by phone or email and/or visiting us at www.humrro.org.

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